Sybase 15.0.2 Manuel d'utilisateur télécharger pdf (Page 105)

Installation Guide 91

CHAPTER 6

Troubleshooting SySAM Issues

Note If SySAM 2.0 related errors are not addressed in a timely fashion,

Adaptive Server may cease to function.

For the most up to date information about troubleshooting SySAM, see the

SySAM FAQ at http://www.sybase.com/sysam. For the most up-to-date

troubleshooting information in this installation guide, go to

Product

Manuals at http://www.sybase.com/support/manuals/.

This section includes information about troubleshooting the most

common SySAM 2.0-related errors.

Calling Sybase technical support for SySAM-related

issues

If you call Sybase technical support for SySAM-related issues, be sure to

have the following information available:

• The Adaptive Server errorlog located in the install directory.

On UNIX:

$SYBASE/ASE-15_0/install/<servername>.log

On Windows:

%SYBASE%\ASE-15_0\install\<servername>.log

Topic Page

Calling Sybase technical support for SySAM-related issues 91

Where to look for SySAM-related errors 92

Troubleshooting SySAM 93

SySAM grace mode 98

SySAM grace period 99

Enabling and changing e-mail notifications 99

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Sybase 15.0.2 Manuel d'utilisateur Page 105