Sybase Desktop Manuel d'utilisateur télécharger pdf (Page 188)

Appendix A

188 / iAnywhere Solutions, Inc.

You have been syncing suc-

cessfully with Windows XP or

Windows 2003 on your desk-

top, then after installing a

new application your attempt

to sync hangs with:

■ Pocket PC OS - error

message, “Trying to

connect to Lotus Notes

(# sec)...,” where # is

counting the seconds that

are passing without

successfully connecting.

■ Palm OS - “"Syncing to

Lotus Notes" dialog box

displaying “Read User

Info.”

There is a DLL conflict between the js32.dll

file that Lotus Notes installed and a version

of js32.dll that was installed by the new

application in the C:\WINDOWS\system32

directory. Contact your company’s tech sup-

port service and ask them to:

1. Determine the application(s) that are

using the js32.dll file from the

C:\WINDOWS\system32 directory.

2. Move a copy of the

C:\WINDOWS\system32 \js32.dll file to the

startup directory of each application

that is using it.

3. Delete the C:\WINDOWS\system32 \js32.dll

file.

Problem Possible cause/steps to take

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Sybase Desktop Manuel d'utilisateur Page 188